Frequently Asked Questions
You’ve got questions, we’ve (hopefully) got the answers. We try to be as honest as possible with all of our customers and hope this helps!
DO YOU HAVE A STOREFRONT?
Unfortunately, we don’t (yet!). We are still actively looking but because of how expensive rates are in Napa, we are still baking out of a commercial kitchen. We hope to one day find a space that suits us, our budget, and all of you!
WHERE CAN I FIND TOASTED?
We are at the Napa Farmer’s Markets Tuesday and Saturday, and St. Helena Farmer’s Market Friday. We also sell directly to Model Bakery (all locations), Oakville Grocery (all locations), and Hudson Greens & Goods in the Oxbow Marketplace.
CAN I ORDER ONLINE?
Yes! Head over to the “Ordering” section at the top of the page, fill out the form, and we will get back to you to confirm.
WHY DO YOU NEED SO MUCH NOTICE FOR BAGEL ORDERS?
We ask for 24 hours because our bagels need to rest overnight (who doesn’t?) before they can be boiled and baked into chewy goodness. This also gives us time to make sure we have the capacity to fill your order, especially if it’s a large one!
WHY ARE YOUR BAGELS SO EXPENSIVE?
Toasted produces hand-rolled artisan bagels. We aren’t churning out thousands of bagels through machinery and we believe in following time-honored artisan techniques. We use high quality, local ingredients in our products to promote other small, local businesses (whenever possible). We believe that shows when you bite into one of our bagels.
We don’t use any machines (outside of a trusty Hobart and convection ovens) when producing our bagels; each bagel is divided by hand, hand-rolled, dipped in seeds and baked. We are also looking into the future and when we have a storefront we want to be able to pay employees a LIVING wage with benefits. Especially in the Napa Valley, where prices are at a premium, we believe a living wage is so important.
The price also covers our overhead and ingredients. We love what we do, but we also have to pay rent.
DO YOU TAKE SPECIAL ORDERS?
You can order bagels, lox platters, and cream cheese by sending us an email. We appreciate 48+ hours notice for orders with 3+ dozen bagels. Delivery available within the Napa Valley area.
DO YOU HAVE GLUTEN-FREE BAGELS?
At this time, Toasted has no plans to introduce gluten-free bagels. Bagels require high-gluten flour and we can’t guarantee that anything produced in our kitchen would be 100% wheat/gluten-free. Sorry!
ARE YOUR BAGELS VEGAN?
All of our bagels are vegan, with the exception of the Garlic Parmesan! We also offer vegan options at the market including vegan spreads and vegan cream cheese!
DON’T SEE THE ANSWER TO YOUR QUESTION? EMAIL US!